Hiring a Contractor? Checkout this worksheet!

This is the questionnaire to complete before you sign on the line with the one person that can either make your dreams come true or not!

Contractor:

Customer?s Name:
Date Interviewed:

Telephone Number:
What work did the contractor do for the customers?:
When was the work completed?:
How did the customer learn about or find this contractor (i.e. referral, advertisement, etc)?:
Did the customer consider other contractors before hiring this company?:

_ Yes _ No

If YES, what factors led them to choose this contractor?

Were there any problems with any aspect of the contractor?s work or service?

_ Yes _ No
If YES, please describe these problems:

If YES, how were these problems handled by the contractor?

What aspects of the contractor?s work or service did the customer appreciate the most?

How does the customer rate the contractor?s work performance in each of the following areas?
Poor Fair Good Excellent
Overall quality of the work done

Work done on time and on schedule

The contractor kept to agreed budget

The work site was clean and organized

The contractor provided good advice and suggestions

The contractor kept the customer informed of progress

The contractor was easy to work with

The contractor resolved problems satisfactorily

The contractor delivered what was promised

Other Information:
Did the contractor provide the customer with a written contract?

_Yes _ No
Did the contractor provide the customer with a written warranty?:

_ Yes _ No
Would the customer hire this contractor again for similar work, if needed?:

_Yes _ No
If NO, why not?:

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